Refund Policy

Last updated: 17 October 2026

No refunds

All purchases are final. Credits are a digital product, added to your account as soon as your payment is confirmed, and we do not give refunds once credits have been bought.

Bought credits never expire. You can use them at any time while your account is open.

If you were charged and the credits did not appear in your account, or you were charged twice for the same purchase by mistake, contact us and we will put it right.

Free credits have no cash value.

If something went wrong with a payment

Contact us with the email address of your account and the date of the payment: email privacy@achivix.com.